FAQ

Q: Do you have a minimum collection quantity?

A: No, at The Shredding Company, no job is too large or too small.


Q: Do I need to remove staples, etc?

A: No, all you have to do is put the documents in the locked containers provided. Paper clips, plastic wallets, lever arch files, staples or binder clips – the machines we use can handle that.


Q: What size are your Shred Sacks?

A:     Our shred sack dimensions are 60cm x 100cm.


Q: What weight do your shred sacks hold?

A:    Our shred sacks hold a maximum of 15kg.


Q:    Do you offer services for residential or just office documents?

A:    We offer services for residential customers and businesses. We can also offer a drop-off service at our depots, please contact us for more information.


Q:    What is your destruction process?

A:    Our shredding process involves us air blending your shredded confidential waste paper with other papers through a chopper fan to a specific blend, that is then baled into tightly packed bales, each approximately weighing 1 tonne, using pressures in excess of 100 tonnes.


Q:    Once I have received the sacks and filled them, how long do I wait for a collection?

A:    We always aim to collect your sacks within 3 working days.


Q:    What happens to my paper once it has been securely destroyed?

A:    Your paper is recycled into branded paper or washroom hand towels.